Project Overview: NHL and NFL Sports Mobile App for Kids

Client/Company: Early-stage tech company developing digital "kids clubs" for NHL and NFL Sports teams
Duration: 9 months
Role: Interim Fractional CTO (25%)
Overview: The project involved rescuing and advancing the development of mobile apps for NHL and NFL teams' kids clubs. The company had signed contracts with two major sports teams and had several others in the sales funnel. However, the development team had experienced significant turnover, leaving no plan for speeding up app development or efficiently reusing code between apps. I designed and executed a scalable architecture using a different architectural paradigm to generate apps using custom software and file structures that organize the content in a way that promotes reuse and easy content generation/changes.

Background: NHL and NFL Sports Mobile App for Kids

I joined the early-stage tech company as the (interim) fractional CTO, tasked with developing digital "kids clubs" for NHL and NFL Sports teams. The company had contracts with two major sports teams and many others in the sales funnel. However, a significant upheaval in the development team and recent business challenges had left the company in a difficult position, with many key developers having left and no development team to build it. One sports team's app was recently completed but there were few trained developers and no plan for tackling the next app  or reusing code between apps to reduce costs and timelines.

Before I joined, the first NHL team kids club prototype and mvp was developed as a native mobile app using traditional languages. The business model included content creation for the kids clubs and custom functionality requested by the NHL and NFL teams. Many content changes required rebuilding the native apps, requiring significant costs and effort. Sports teams often had changes they wanted to make, such as new promotions, player icon/picture changes, roster changes,upcoming game info and stats, messages to their fans , posters etc.. This information had been manually entered into the native apps for many / most content changes.

After assessing the situation over several months, I determined a course of action to fulfill the company's obligations to existing clients while developing a more scalable and reusable architecture. After leading the recruitment of several developers to fulfill the immediate needs, I designed a development system to allow for significantly more reuse of code when generating kids club apps. This project occurred before cross-device development was common so significant experimentation was required. This successful new system provided a way to generate apps using custom software and file structures that organize the content in a way that promotes reuse and easy content generation. This had a significant impact on the potential profitability and scalability of the business.

The newly formed development team was initially concerned whether this new architecture would be possible as it was a departure from the typical “single app” development processes. I promoted the idea that we needed to “produce” apps, not have to “rebuild them” and got the support that was needed to execute on this successful project. With this new system, we automated many time-consuming and error-prone tasks that would have been required if the apps were developed natively, improving the business's margins by reducing development time which improved team satisfaction

The final stage of my role was to recruit a permanent CTO for the company, which I achieved through several months of interviews. I also helped the company figure out how to outsource mini-game development in a way that could be integrated modularly into the native apps generated through our new app development architecture. I worked with several companies in India to develop small, cost-effective mini-games that could be easily swapped or plugged into our apps. I oversaw the development of these games and ensured that it would be a repeatable process.

This project illustrates my talent for rescuing and advancing projects in challenging situations. My work in designing and implementing a scalable app architecture, automating processes, and leading a newly formed development team underscores my skills in strategic vision, hands-on execution, and team development. By transforming the development process and ensuring the delivery of high-quality apps, I showcased my ability to combine innovation with practical leadership, driving successful outcomes and improving business efficiency.

Project Table

Aspect Goals Challenges Outcomes
Planning
Strategic - Fulfill obligations to existing clients - Significant upheaval in the development team - Successfully developed a scalable architecture
- Develop a scalable and reusable app architecture - No development team to build it - Automated content changes
- Improve business margins through automation and efficiency - Lack of reusable code between apps - Improved business margins
- Designed a development system using a different architectural paradigm
- Planned and executed commissioning of the next kids club app
Tactical - Automate time-consuming and error-prone tasks - Managing dependencies on new technology - Established a system for automating content changes
- Recruit a permanent CTO - Adapting to custom software and file structures - Recruited a permanent CTO
- Developed custom software and file structures
- Recruited and onboarded a permanent CTO
Execution
- Oversee and ensure the successful delivery and commissioning of the next app - Navigating the integration of new technology - Achieved a working prototype for the next kids club app
- Establish data systems for performance data processing - Ensuring all systems were fully functional - Laid the foundation for building additional apps more efficiently
- Took ownership of product testing and quality management
- Implemented systems integration for custom software and file structures
Technical
- Establish robust data systems for performance data processing - Addressing technical challenges with the new architecture - Implemented automated systems for data ingestion and quality control
- Lead software and firmware management efforts - Ensuring seamless integration of software components - Enhanced overall system performance and reliability
- Established instrumentation systems to monitor and improve performance
- Conducted performance tuning and load testing
Operational
- Implemented strategic management framework - Aligning operational activities with strategic goals - Enhanced team integration and efficiency
- Ran all meetings and tracked progress - Ensuring smooth communication and collaboration - Developed a more effective product governance and management system
- Improved team processes and coordination
- Implemented governance and prioritization processes
- Recruited overseas expertise to accelerate key initiatives as part of our strategic planning
Quality Control
- Ensure high-quality standards across all components and systems - Ensuring comprehensive quality control measures - Enhanced product quality and reliability through rigorous testing and quality management
- Establish robust QA processes and instrumentation - Addressing issues identified through QA processes - Implemented comprehensive quality control measures
- Implemented automated smoke testing and quality control measures
- Developed new QA standards and processes
Diagnostics and Analysis
- Conduct root cause analysis to identify and address platform issues - Diagnosing complex performance and stability issues - Addressed major performance bottlenecks and improved system stability
- Implement tools for importing, exporting, and data loss prevention - Implementing solutions with limited resources and technical debt - Developed new diagnostic tools and processes to support ongoing improvements
- Conducted root cause analysis to identify and address platform issues
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